About Password Privacy

Keep Your Protected Health Information Private

Be advised that the Patient Portal utilizes the same username and password (credentials) that you use to sign into the main Boise State resources, such as BlackBoard, PeopleSoft (my.boisestate.edu). It is extremely important that you understand that if you want to keep your protected health information private, never share your credentials with others. Some students may choose to share their credentials with their parents so that they can view their grades, financial information, etc. While Health Services cannot prevent this scenario, we strongly advise against it as anyone that knows your username and password can access your private health information.

If You Think Your Password Has Been Compromised

If you have forgotten, or think that someone has learned your password, you should promptly go to https://my.boisestate.edu and click on reset/create password link to change it. Additionally, we recommend that you contact us at (208) 426-1459 during our regular business hours and we can temporarily suspend access to your patient portal account until the issue has been resolved.